Terms of service

Effective Date: January 1, 2025

Welcome to ClassyPet. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About ClassyPet

ClassyPet is a premium pet products brand specializing in sodium bentonite cat litter, natural dog treats, and private label manufacturing solutions.

Throughout these Terms, "we," "our," and "us" refer to ClassyPet.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You are legally capable of entering into binding agreements.
  • You will use the website only for lawful purposes.

3. Products & Services

We strive to provide accurate product descriptions, specifications, images, and pricing.

However:

  • Product colors may vary depending on your screen.
  • Packaging may change without prior notice.
  • Product availability is subject to stock.
  • Specifications may be updated to improve quality.

We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices displayed on our website are subject to change without notice.

Although we make every effort to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel or refuse the order before shipment.

Applicable taxes and shipping costs are calculated during checkout.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate.
  • You are authorized to use the selected payment method.
  • Orders may be declined if fraudulent activity is suspected.
  • Orders are accepted only after confirmation from ClassyPet.

Receiving an order confirmation email does not guarantee acceptance of your order.

6. Payments

Payments are securely processed through trusted third-party payment providers available on our Shopify store.

We do not store or have access to your complete payment card information.

7. Shipping

Shipping times provided are estimates and may vary depending on:

  • Carrier delays
  • Weather conditions
  • Customs procedures
  • High order volumes

ClassyPet is not responsible for delays caused by third-party shipping providers.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before requesting a return.

9. Private Label Orders

Private label manufacturing involves customized production.

By placing a private label order, you acknowledge that:

  • Product specifications must be approved before production.
  • Packaging artwork is the responsibility of the customer unless otherwise agreed.
  • Production begins only after final approval.
  • Customized products cannot be canceled or refunded once production has started, except in cases of verified manufacturing defects.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Icons
  • Videos
  • Text
  • Designs
  • Packaging concepts
  • Website layout

is the property of ClassyPet or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

11. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with website functionality.
  • Copy or scrape website content without permission.
  • Violate applicable laws or regulations.

12. Third-Party Services

Our website may contain links to third-party websites including:

  • Amazon
  • Walmart
  • Social media platforms
  • Payment providers

We are not responsible for the content, privacy practices, or services provided by these third parties.

13. Disclaimer

Our products are intended for general pet care purposes only.

Information provided on this website is for informational purposes and should not replace professional veterinary advice.

If your pet has specific health concerns, allergies, or dietary restrictions, please consult your veterinarian before introducing new products.

14. Limitation of Liability

To the fullest extent permitted by law, ClassyPet shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of the website
  • Product misuse
  • Service interruptions
  • Technical errors
  • Third-party services
  • Delayed deliveries

Our maximum liability shall not exceed the amount paid for the purchased product.

15. User Content

If you submit reviews, testimonials, comments, or other content:

  • You grant ClassyPet a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content.
  • You confirm that your content does not infringe upon the rights of others.
  • We reserve the right to remove inappropriate or misleading content.

16. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

By using our website, you consent to our collection and processing of personal information as described in those policies.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective immediately upon publication on this page.

Continued use of the website after changes constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in New Jersey.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

ClassyPet

Email: info@petclassy.com

Location: Fairfield, New Jersey, USA

Last Updated: January 1, 2025